Built around the chair, not around a spreadsheet.
Colour timings, double-booking around processing, stylist columns, retail on the same ticket, and a client card that remembers the formula. IMFlow360 runs a hair salon the way a hair salon runs.
The full client visit, connected.
Six stages, one record. Nothing gets written twice.
Clients book online and choose the stylist they want.
Check-in pulls up history, notes and the formula.
Add-ons and timings recorded against the right stylist.
Services, retail and packages on one ticket.
Rebooking nudge at the right interval for that service.
Column utilisation, retail attach and stylist performance.
What a hair salon actually needs.
Not a generic booking app with a haircut icon on it.
Stylist columns
A column per stylist, with processing time visible so a second client can fit inside a colour.
Formula and notes
Colour formula, developer, timings and photos held on the client card between visits.
Service durations
Real durations per service and per stylist, so the diary reflects how long the work takes.
Retail on the ticket
Shampoo, serum and tools sold at checkout against the same sale and the same stock.
Packages and memberships
Prepaid blow-dry packages and colour plans, with balances the front desk can see.
Revenue per stylist
Service and retail revenue attributed per stylist for whatever structure you run.
What changes in the first month.
Directional outcomes based on how the workflow changes. Replace with measured customer results before launch. [CONFIRM WITH REAL DATA]
Questions from businesses like yours.
What owners ask before they move a live business onto a new platform.
Can I book another client while a colour is processing?
Yes. Double-booking is allowed by default in IMFlow360, so reception can book a second client with the same stylist during the processing time. The colour service still holds its full length in the diary; processing time isn't freed up automatically.
How does IMFlow360 track each stylist's sales?
Every service and product on a bill is linked to the staff member who performed or sold it, so sales-by-staff reports come straight from the till. Tips are recorded per staff member too.
Can hair salon clients book online?
Yes. Clients book through IMBeautyGlow, choosing a service and a time, and the booking appears in your IMFlow360 diary. If you switch on online payment they pay in full through PayFast; otherwise they pay at the salon. Changes and cancellations are handled by your team for now.
Can I sell retail products on the same bill as a service?
Yes. Products and services go on one bill in IMFlow360, each linked to the right staff member, and tracked stock comes off once the sale reaches your dashboard.
The floor, by stylist
A column per stylist, colour and cut blocks placed by their real duration, and the hours the salon is open — the view the desk books from.
Solutions for this business
- Appointment-to-PaymentFrom the booking to the drawer without re-typing the customer once.Read more
- Customer RetentionKnow every customer the second time as well as the first.Read more
- Cash & Till ControlEvery rupee in the drawer explained: floats, variances, voids and the day close.Read more
- Workforce OperationsRota, attendance, leave and payroll in the system that already knows who sold what.Read more
The platform behind it
- AppointmentsA diary that knows service duration, leave and clashes before they happen.Read more
- Point of SaleOffline-capable tills that cluster over your own network, with drawer control and PIN-gated voids.Read more
- CustomersOne record per customer: every visit, order, package and rating against it.Read more
- InventoryStock that moves when a sale syncs, with goods received, transfers and reorder points.Read more
- HR & PayrollRoles, shifts, attendance, leave, documents, hiring and payroll runs.Read more