Skip to content
Book a DemoSign In
Sign InBook a Demo
Appointment Businesses

If you sell booked time, this is your platform.

Clinics, studios, consultants, repair shops, tutors, veterinary practices — any business where availability is the product and a no-show is lost revenue.

  • Providers, rooms and equipment booked as one slot
  • Online booking that writes straight into the diary
  • Rescheduling and rebooking built in
Book a Demo Explore All Solutions
The journey

Availability → Booking → Service → Return.

The generic appointment flow every one of these businesses runs, whatever they call the steps.

  1. 1

    Availability

    Providers, rooms and equipment define what is bookable.

  2. 2

    Booking

    Online or at the desk, paid in full or in part.

  3. 3

    Confirmation

    Confirmed on the record, so the no-show rate is measured.

  4. 4

    Service

    The visit is delivered and recorded against the customer.

  5. 5

    Rebooking

    The next appointment is made before they leave.

Built for it

One calendar, whatever you call the appointment.

Configurable enough for a clinic, a studio or a workshop without a bespoke build.

  • Providers and resources

    Book a person, a room, a chair, a machine or all of them together as one slot.

  • Online booking

    A branded booking page reading the same availability the front desk sees.

  • Part payment against the booking

    Take some of the money at the desk and carry the balance on the order, where anyone can see what is still owed.

  • The unconfirmed list, on one screen

    Every booking still waiting on a confirmation, in one place. The product sends nothing itself — this is a list a person works through.

  • Customer history

    Every past visit, note, document and payment on one profile.

  • Utilisation reporting

    Booked against available hours, by provider, room, service and branch.

What changes

Where booked time is being lost.

  • No-shows you can seeA rate on the dashboard, and a list to work through
  • Higher utilisationGaps visible and fillable
  • More rebookingNext visit made before they leave
  • Protected revenuePart payments recorded against the booking

Directional outcomes based on how the workflow changes.

FAQ

Questions from businesses like yours.

What owners ask before they move a live business onto a new platform.

My business isn't on your industry list. Will IMFlow360 still work?

Yes. Contact us with your requirements and our team will work with you to set IMFlow360 up for your industry and add it to our list. IMFlow360 also offers customised solutions.

Can different staff offer different services?

Yes, you can record which services each staff member offers in IMFlow360. Booking doesn't block choosing someone else yet, so reception picks the right person when booking.

Do online and in-person bookings go into the same diary?

Yes. Bookings made online through IMBeautyGlow and bookings taken at the desk or till land in the same IMFlow360 diary as the same kind of record, so there's no second diary to check. Online booking is available for beauty and wellness businesses.

The diary

If your day is a diary, this is it

Staff columns, durations that give every booking an end, and the hours you are open — whatever the service is.

The IMFlow360 appointment calendar: a day view with staff columns, appointment blocks placed by time and coloured by status, and the business hours window for the day.

Solutions for this business

The platform behind it

Turn availability into revenue.

Tell us how your appointments work and we will configure the calendar in the demo.

Explore the Platform Book a Demo